Creating website shortcut with a custom logo on phones homepage ? Please help!

I’m not expert but trying to be. Please help. When saving the website on desktop or phones homepage it saves with the first capital letter of the website. What do I need to do so when my customers save their websites (or anyone who visits their site and want a shortcut) it shows their logo or anything custom.
Thank you

Hi there, have you tried contacting support? From the description and the details you’ve provided, this sounds more like a technical issue.

I havent actually. I thought maybe fellow wixers might know something. But you are right. I should contact them. Thank you for your reply.

@creartivedesignns you’re welcome!

@creartivedesignns Did you ever find out if this is possible? Currently the mobile shortcut is showing as a black box for me.

I havent. I didnt contact support for this. Did you find any solutions?

As a solution they have suggested this. I tried and was successful on my android screen. https://support.wix.com/en/article/wix-editor-setting-the-homescreen-icon-for-iphones-ipads-and-android-devices