dataset filtering on the product page of a store site does not work. I put a button on the product page so that when clicked it will take me to a site outside of my store based on the product. since the product collection is not editable, I created another collection (productUrls) which will hold the urls in the urls column and added a reference field to the product collection. Then I connected the button to the productUrls collection which I wanted to filter based on the product I am currently viewing. First I dragged the product dataset on the page and then the productURL dataset and created a filter on productUrls as shown in the image. Unfortunately this does not work. Then I created a dynamic page and used the same two collections to create datasets to filter the button based on the product. This worked. So it seems that this does not work on the product dynamic page which comes by default in the store, but if I create a dynamic page myself it works. Does anyone know why filtering does not work on the default product page on the online store site?
Refer to the article Wix Code: Working with Wix App Collections for information. Some limitations result from security issues and others from technical challenges. The Wix development teams are constantly working to make the use of the Wix Apps easier and more powerful.
Is there a way for me to file a ticket for this to be addressed. Talked to customer support and they could not resolve. Please point me to where I can submit a ticket.