Hi everybody,
I just recently created a website on Editor X (for somebody else, a professional whose personal information is added to the site, so I’m unfortunately unable to post a link), and all, up to this point, has been working fine. Today, however, I attempted to make some changes to the site and hit the “Publish” button, and when I click the link to the live site, after having punched in the password, a blank white screen comes up. I’m not sure what other information I can provide, it just started happening all of a sudden. Has anybody else come across a problem like this? Any ideas?
Thanks.
@ruraldivinity we are sorry to hear that you’ve experienced something like this, and it sounds to us that additional investigation from Editor X Experts could be required. We can understand how sensitive personal information could be, so we would like to share this problem via support channels
please share with experts the site link and password for the site or page, if you have one
What I did was isolate the section I was working on onto a new page, then I found what the problem was. I ended up remaking that one section then it worked fine. It was no longer blank
It sounds like you’ve fixed this but let us know if you’re still having a problem.