Email Marketing Questionnaire popped up when I'm testing my email trigger

The unknown form appear in my Email Marketing page while I’m testing my custom email with velo.


How to solve this? I can’t access to my custom emails and automations. I filled the form and it’s redirected me to the wix tickets page

Does it work if you refresh the page?

No Sir. It’s still showing the form, I submitted what the form ask and it leads me to the customer care ticket page