Hi, I’ve created my site and all works perfectly except for the order form I embedded using the Embed a Site feature which puts the form in an iFrame. The iFrame works fine on desktop version of site but is buggy on mobile version (entering text into fields makes it jump to another place on the form and scrolling is very buggy too).
So, I want to try embedding my form on my site using the following javascript embed code instead:
Wix support won’t give me instructions on how to do it. Since I have hardly any experience with coding, please give me simple instructions for how to embed my code on my order page in place of the iFrame form that is there now. You can see the page at:
FYI, I did go to my form directly from my smart phone and it works perfectly, so the form itself is perfectly mobile responsive, just not while in a Wix iFrame.
Thanks!
It’s been a few hrs and no one answered my post so here’s an update. I just went to +Add>More>HTML and entered in the embed code instead of using the Embed a Site feature. It did work. But when I use the form on my mobile devices, it still jumps around when I try to enter text in the fields and scrolling is still buggy. This is so frustrating after I’ve spent so much time creating my site and upgrading my account after reading on Wix that their features are mobile responsive. If no one can help me fix this problem, I guess I have no other choice than to move to another website builder and start over. Someone please help.
Loribell, I looked ar your site and think I understand. The order form can only be run inside the html-comp, as you have found out. The doc. on Wix are very clear about the fact that the component is NOT responsive.
Why dont you develop the whole order form in Wix Code. That way you can get rid of the iframe and scrolling alltogether?
Because Wix doesn’t use Formsite as an app. They use other form apps that make the customer leave my site and go to PayPal. This makes me lose customers because PayPal’s payment page makes it look like you have to have a PayPal account to pay (even though you don’t). They have only a small link that suggests you can pay without an account. Some people leave at that point.
But with Formsite, they stay on my form through the whole payment process and PayPal is never even mentioned (even though the payments are processed through PayPal). They just enter their credit card info and submit which then takes them to the success page on my site.
I searched a long time to find a simple, affordable form builder with these features including the Wix apps. I think the only thing for me to do now is, instead of putting the order form on my site, just have the actual form (hosted on my form builder) open in a new window and when they submit payment, it takes them to the success page on my site. I don’t remember reading anywhere that Wix HTML feature and Embed a Site feature are not mobile responsive. But thanks for your feedback anyway.