Embedding third party html/javascript popup in our site?

Hi, We are trying to embed a custom interactive visualizer on our company’s site, the snippet of code we were given by the developers works on Squarespace in the code widget but not on Wix anywhere we have tried to add it. I’ve tried the Html and embed a site/URL widgets as well as adding it into the head and body of Tracking & Analytics, and nothing works.

This is the code:
Click to Visit FlorLab

Does anyone have any insight on this? Is it possible to add code like this on Wix?
Thank you so much in advance for any help!
Camilla

If it is just the one line of code then it should be in the html iframe on your page.
https://support.wix.com/en/article/using-iframes-to-display-visible-content-on-your-site

If you were given two pieces of code and the first one is supposed to go in the head section, then that should be when you use a new custom tool in the tracking and Analytics.
https://support.wix.com/en/article/embedding-custom-code-to-your-site

However, note that as your code comes from a third party provider, which in this case is Roomvo (Leap Tools), then you need to go back to them and ask their own support how to integrate it with Wix.
https://www.roomvo.com/contact

As stated on the first link given:
We cannot provide support for external codes that were not created or tested with Wix.
If you are experiencing an issue with your code snippet, please contact the provider directly.

If you try it in the testing box in the first link, then the code works fine, it is just not following on from when you click the link.


Plus, if you try other online html test sites like…
https://jsbin.com/?html,output
https://jsfiddle.net/
http://www.csgnetwork.com/htmlcodetest.html
https://htmlcodeeditor.com/
https://www.w3schools.com/html/tryit.asp?filename=tryhtml_intro

…then you get the same result on them all.

If Roomvo have their own API, then you would be much better suited using this as you can then make use of Wix Corvid and expose your site to their API.

Thank you so much for looking into this! I will ask what they recommend doing and about their API.