Is this currently an existing feature request?
Enable wix payments in india or add phone pay 3rd party app.
What current pain point are you facing?
#rd party payment gateway app listed in wix currently are facing regulatory issues with the central banking authority of india. So they have paused new merchant onboarding. This is affecting our and our client’s. businesses.
Do you have a current workaround that you’re using?
I am considering transferring to wordpress to find a solution for this issue but i would like to continue with wix.
Describe the feature you need and how it would work. (Bonus points for mockups )
we would allowed to add wix payments in india.
How will this impact you?
It will increase the number of projects on wix and also make payments easier for our client’s cutomers.
@pratyush_singh Thanks for sharing!
I believe if you have an existing PayU India account, you can still connect PayU India as a payment provider in Wix. More information here: Connecting PayU India as a Payment Provider
NOTE: This is a space for you to discuss ideas. Topics created here are not official feature requests. If you want your idea to become an official feature request, head on over to the Product Roadmap and click the ‘Request a Feature’ button.
Thanks for your reply and i will make sure to use the product roadmap feature. But just for the sake of discussion, new clients do not have any kind of gateway and neither can they get one right now from any indian company. So, how do i keep them on wix? Won’t they want to migrate elsewhere? Since wix does not have the functionality they want and might not have it in the forseeable future. Thoughts?
@pratyush_singh You make a valid point! I’m seeing what else I can find out regarding this matter to see if there are other options that could help. I’ll let you know what I learn!
Hey @pratyush_singh, from what I know, this is not a Wix - specific issue but instead an RBI mandate that has directed payment providers in India to temporarily stop onboarding of new customers. This really is a pain for me too and switching platforms won’t really solve the issue here, since you’ll probably face the same roadblock there.
Instead you can try using international payment providers as a workaround for now - such as Stripe or PayPal. Let us know if it works for you!
Hi Pratham, what you said is true. But, wix - India does not allow us to integrate stripe with the websites directly as was the case with the other payment gateways such as paytm, razorpay etc. If at least the integration method could be simplified then my clients would be convinced to stay on the platform. Or else they’ll just be driven away to something more functional in the current environment. I hope @wixsupport takes note of this and helps us not lose our and their Indian ecommerce client base.
Just a heads up. You can integrate third party gateway with Velo by Wix.
I also offer such integrations here: https://certifiedcode.in/