Pessoal, preciso de ajuda com um problema de SSL no meu domínio conectado ao Wix.
Criei meu site no Wix e comprei o domínio puxarplaca.com.br pela HostGator. Fiz a conexão dos DNS apontando para o Wix. Na primeira tentativa deu erro, então refiz toda a configuração dos DNS corretamente.
Já passaram mais de 48 horas desde a segunda configuração, mas o site continua apresentando o erro:
“Não foi possível estabelecer uma conexão segura com este site”
ERR_SSL_PROTOCOL_ERROR
O domínio abre esse erro tanto no Chrome quanto em outros navegadores.
Já verifiquei:
Alguém já passou por isso ou sabe o que pode estar causando? Será que existe algum conflito de DNS antigo, SSL preso ou algo relacionado à HostGator?
Domínio: puxarplaca.com.br
Agradeço qualquer ajuda.
This usually points to the SSL certificate not being issued correctly because Wix still isn’t seeing the domain records exactly as expected, even if the domain appears to be connected.
I would check these items in this order:
- In HostGator DNS, make sure there is only one A record for the root domain:
@ → 185.230.63.107
- Make sure the
www record is a CNAME, not an A record:
www → pointing.wixdns.net
- Remove any old/conflicting records, especially:
- extra A records
- AAAA records
- old CNAME records
- parked/forwarding records
- HostGator default hosting records
- any Cloudflare/proxy records if Cloudflare is involved
-
Check whether DNSSEC is enabled at HostGator/Registro.br. Wix specifically advises that DNSSEC should not be signed for externally purchased domains because it can interrupt propagation/SSL issuing.
-
In Wix, disconnect and reconnect the domain only after the DNS is clean, then allow Wix to reissue the SSL certificate.
Because it has already been more than 48 hours, I would contact Wix Support and ask them to “refresh/reissue the SSL certificate for puxarplaca.com.br”. I would also ask HostGator to confirm that there are no old DNS zone records or DNSSEC settings still active.
The most common cause is not Wix being down, but a hidden/conflicting DNS record or DNSSEC preventing Wix from validating the domain properly.