Feature Request: Upsell Automation

I have a client who sells Bookings Classes and Courses and then has Pricing Plans, of which the subscriptions include access to the classes and courses.

I would like to see the option to apply Automations only to a subset of customers who sign up for a class/course, aka non-subscribers. This way, we would be able to send an Upsell email only to non-subscribers telling them about they could save money by buying a Pricing Plan instead.

Right now, of course it would be possible to send this to anyone who signs up for a Bookings. But this would send unnecessary emails to current subscribers. I would like to see more customizations available within the Automation platform. Thanks.

Thanks for the request Ben, I’ll share this feedback with our bookings team.

Hi - Thank you for your feedback, make perfect sense. We’ll check what can be done and either way we’ll take it into account when planning our next steps.