Hidden Profile

Could someone explain to me why my Profile is now hidden from clients.
No problem for the last 10 yrs.
Thank you,
Stephen Kuehn

1 Like

Stephen, are you referring to your Wix Arena profile? Let us know, we’d be happy to help :slight_smile:

If it’s arena related, you need to email arena-opt@wix.com.

Yes,


it is my Arena Profile

My profile is hidden now. I have tried many times to contact wix arena without success. Wonder if the program is dead? I have built over 100 websites with wix and just need to know if this will be resolved.
Thank you,

The Wix Marketplace (formerly Arena) is very much alive! How are you reaching out to the Marketplace team?

Please open a ticket from the right hand side of your Partner Dashboard and the Marketplace team will review your case.

I have tried many times to reach out to them from the contact link at the top of the screen ad you see below. I also called wix support and an agent sent a message to them but no reply. Like they disappeared.
I can’t find anywhere on my profile where to open a ticket.
It’s just so frustrating that they don’t reply for over a week.

I had 6 clients in negotiation and 3 ready to go. My computer broke down and I wasn’t able to reply to any requests and I think that’s why I was turned off but it seems impossible to get their attention.

Anyways, any help would be appreciated.