Hello, i need to update the price of a pricing plan, with a number of existing subscribers.
Wix documentation seems conflicting. Both stating the plans need to be cancelled and customers subscribe again (not ideal), or wix will in fact support the update of pricing for new and current users.
Want to confirm what the go is… ive seen this article which states you can change the price…
Wix Pricing Plans: Changing the Price of a Subscription | Help Center | Wix.com
and this which states you cant:
Pricing Plans: Editing an Existing Plan | Help Center | Wix.com
???
Currently when i click on the price to update it this is what i see in my booking app
how can i get these prices updated without having to make everyone resubscribe?
I’ll double check this with the team, but it seems you might be on an older version of the Pricing Plans app that doesn’t currently support the option to choose between updating New subscriptions only or Both new and existing subscriptions.
Which is the difference you see in the article 
Hi thanks for reply.
I saw advice that this could be the case and went to App Store. There’s nothing denoting that I’m on an older version. No upgrade button or anything.
the only upgrade option I see is for the premium license I’ve got premium core already. I doubt upgrading to business plan is going to allow me to upgrade this app.
Super frustrated with Wix!
Wix support preferences an ai agent but will try get a human to answer… might be a bug
In most cases, updates like this will be gradual, and made available on the Wix side. I did chat with the team about this, and they’d be happy to check if your Pricing Plans app is elegible to be updated - would you be able to share a link to the site?
Thanks! I’ve asked the team to take a look will update 
Hello
Just wondering if there is update on this?
Is it worth me jumping onto Wix support aswell?
We need to update our sub pricing in the next week or so, so hoping for a good outcome here.
Thanks!
