I’m having trouble with
I have a client who has over 150 members currently paying for pricing plans and a programme via her site that is on wix editor. I want her site to be upgraded to studio and I will rebuild but how can she migrate customer payment details without losing al her customer
Working in
Editor and want to work in studio
Site link
What I’m trying to do
I want to find a way to build a new site without losing her existing customers
What I’ve tried so far
I currently cant find a fix for this and it would be a risk to the business to start again
Hi Hannah,
Did you find a path forward? I am in the same situation with pricing plans and current subscribers; we would like to move to Studio but need all current subscribers to migrate automatically.
Thanks!
If you create a Studio version of a clients Wix Site - Studio Editor: Creating a Studio Version of a Wix Editor Site | Help Center | Wix.com - it will retain the sites dashboard and data, including things like members, Pricing plans and more
Thanks @noahlovell ! To verify, any customer with an active subscription (monthly or annual billing), will not have to repurchase a pricing plan and billing cycles and subscribers along with payment information will all migrate?
Thanks for any additional details.
Correct - it’s the same dashboard and data - so the Pricing Plans remain connected 