I am facing serious page loading issues, need help ASAP

Hi Guys, I am writing to seek help with regards to my wix site aimarketingflows dot com since last 2 weeks i am facing serious page load issues. when i click on any navigation link on mysite it takes between 8 to 15 seconds before the new URL loads in the address bar and the new page loads. Its almost after clicking the page remains static for that much duration. I changed browsers and checked even on mobile device its the same. i also checked other sites to validate my internet speed and on clicking the links on other website pages load instantly. This whole experience has been traumatic for me, Inspite of repeated email complaints to support@wix.com my ticket 573960715 remains unresolved. i did a screen recording with a stopwatch timer to validate my claim. Here is the link to the video recording I am badly in need of help as enquiries and business is badly hit due to this failure on part of wix.

Thanks for the info I will try to figure it out for more paybyplatema

I’ve taken a quick look and I think this might be related to custom code you have added via the dashboard (although not sure what code you have added).

I’d recommend disabling any you’ve added and testing from there to see if it makes a difference :slight_smile:

hi @Anand_Radhakrishnan

I tested aimarketingflows.com on PageSpeed Insights and confirmed the mobile score is low, with LCP (Largest Contentful Paint) and blocking scripts causing delays. Here are steps you can take:

  1. **Image Optimization
    **

    • Re-compress hero and banner images (even WebP can often be reduced further).Try re-compressing those images with a tool like Image Optimizer Pro https://www.wix.com/app-market/media-compressor (from the Wix App Market). It automatically compresses and serves optimized versions without quality loss, which can noticeably improve your LCP and overall mobile score.

    • Keep the hero section simple and under 100 KB.

  2. **Reduce Heavy Elements
    **

    • Recommended custom fonts to 1–2 weights.

    • Remove unused animations, galleries, or apps on the homepage.

  3. **Use Lazy Loading & Script Deferral
    **

Lazy-load below-the-fold images:

Hero

Defer non-critical third-party scripts:

  1. **Refresh Wix CDN & Cache
    **

    • Republish the site after changes and clear your browser cache.
  2. **Optional No-Code Solution
    **

    • Try the Website Speedy app—it automates many of these optimizations and sets up in a few minutes.

https://forum.wixstudio.com/t/i-am-facing-serious-page-loading-issues-need-help-asap/73229