Hi all,
I’m hoping I could get some further help or clarification on this. I’m sure you’re all familiar with the below screenshots. A new client of ours was trying to create their account on their phone when they first ran into this, but apparently it kept taking them in a loop that resulted in them not being able to create their account.
I’ve not actually setup reCAPTCHA on my website, so Support has indicated that this is purely related to the website visitor’s phone settings. But I wanted to know if any of you/your site visitors have run into this? This is so far the only client that I know has run into this. I am going to have them create their account on desktop (that’s if they’re not already fed up…) but I have no way of knowing if any other visitors have run into this issue and just abandoned… which of course results in me losing sales.
Thoughts?
