Lightbox not displaying

Trying to add a Lightbox to the Home page, simple enough, right?

However, no matter which one I choose from the templates, the overlay ends up on the far left of the page like a vertical banner. And I cannot adjust it’s properties to cover the entire background.

And, there is no option for setting the triggers to a specific ‘delay’.

And to top it off, when I preview the Lightbox, nothing happens.

Seriously delaying the launch of our site…over a much needed Lightbox.

What am I dong wrong here?

Hey!

It sounds like something the support team might be able to help with. I’d recommend reaching out to them