Member Sign-up Error: "You don't have permission to access this page."

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1

Does anyone know why this error shows randomly at member sign-up on my live site? I and my tester experienced this when signing up to the site. However, the error does not appear all the time. And I never seen it during my unit testing before my tester experienced it on Sunday. On Monday, it occurred again for me, but not all the time.

When that error appears - immediately after submitting info for member sign-up, I noticed that the URL that the error page has references ‘plans-pricing,’ but my site has no pricing plans (see below).

https://www.northamericatoafricadiaspora.org/plans-pricing?appSectionParams={"restrictedPageId":"mbbp4"}

2

Problem SOLVED! A WIX tech support was able to explain the reason for error and the solution. It was an issue with a hidden Price Planning page that I had included among my pages, although I was not using anything from that page or any price plans at all on my site. The solution was to just delete the page, and a detailed explanation was given of why error occured.