Wix Pricing Plan error

Hello

The issue happened today.
Once I selected the the pricing plan, it shows the error message “This page isn’t available.” It was working fine yesterday and able to direct checkout page.

I have tried different browsers, mobile device, sign-in or sign-out, cleaned the cookies, re-install the Pricing Plan app, setting up a new plan etc, still doesn’t work.

anyone experiencing the same issue? thank you

Error message^

Same error as above. The only thing I could find for the moment is a response from _serverless/pricing-plans-tpa-router/pages?viewMode=site... that returns a 200 but in the response body, it says this:

{
    "consoleMethodCalls": [],
    "result": {
        "head": null,
        "message": "INVALID_ARGUMENT: [com.wixpress.pricing-plans.proxy.plan-proxy~com.wixpress.membership.v2.plans.PlansServiceV2#queryPublicPlans] violations: filter parser Value '{OUR_PRICING_PLAN_ID}undefined' is invalid for field id of type GuidType$",
        "page": "",
        "publicData": {},
        "redirectUrl": "",
        "status": 500
    }
}

There is an undefined appended to our pricing plan id, which seems off and might be the problem.

it DOES work in an incognito window though, but I can’t get it to work any other way. In the incognito window, no undefined is appended.

Yes, also experiencing this today! hmmmm

I am as well. Hope that anyone who becomes of aware of a resolution will post it here.

I talked to the customer service and it’s now an official issue:

problem resolved finally,

1 Like