Hi Guys, I hope you can help me with a problem I have encountered with some multi-state boxes I am using in my Wix site. Everything seems to be working well in preview mode but on the published site all the boxes get messed up and squashed!
Do you know how this could be solved? I checked the code and seems all fine to me!
Hi Elena,
Can you please share the URL for your site and the affected pages/steps to troubleshoot? Thanks.
Hi Marlowe,
Thanks for your response.
The URL is this: https://tcdmindfulnesssoci.wixsite.com/mindful
The page having troubles is the Resources page.
Let me know if you need any more information.
Thanks,
Elena
Hi Elena,
I’m on the Resources page but I’m not seeing any problems with the multi-state boxes. Can you be more specific and/or include screenshots? Thanks.
Hi Marlowe,
Sure, this is how they look when I open the website URL. (In preview mode they are fine!) The boxes seem to all get squashed together!
Hi again,
I’m not able to reproduce in Chrome or Safari. Everything looks good when the boxes are expanded or collapsed. I’ll share this with QA to see if they can find any problems. Thanks for your patience!
Hi Marlowe,
That is so weird! But thank you very much for your help. I will wait to see if QA finds anything!
Best,
Elena
Hi. I checked this link https://tcdmindfulnesssoci.wixsite.com/mindful/resources, but also wasn’t able to see the issue you showed on your screenshot.
Can you please share more details like:
what is your browser and OS versions?
were you able to reproduce this issue in a different browser or when opening site under incognito (private browsing) mode?
in which country are you located?
Thank you in advance.
Regards, Alex
Hi Alex,
Thanks for getting back to me. Actually this morning I checked again on both safari and chrome and it seems to be working fine! I am not sure what went wrong but luckily it seems to have sort itself out.
Best,
Elena
