I created a form to enter into the database.
- First, I don’t have a sandbox version of it only live. Is that how it supposed to be?
- For some reason blank rows are being added. I can’t right click and delete like support pages suggest.
Is this happening to anyone else?
Hi Elizabeth,
About sandbox & live, when you use the form in the live site the data goes to the live database. In the case you want to “play” with the data, you can go the sandbox database in the editor and copy the data from your live database to the sandbox.
Could you please share a screenshot of those black rows.
Shay,
Thanks for the reply. I figured out the sandbox thing after the fact.
My rows start at 90. 1-89 are blank after I sort A-Z. I have not screen shoted all of them…
Thank you Elizabeth,
For now, I suggest you delete those lines and report if that happens again. I’ll also ask our engineering team to search for a cause for having many empty items.
It won’t let me delete. That is my whole problem.
Could you share what happen when you try to delete. Do you get an error?
I am up to about row 200. 43 of which are filled. I understood that it is right click to delete. Because I have a mac mouse that means I have to hold control and click. These are my only options, both in Sandbox and live.
I have also tried highlighting the row and hitting delete. Nothing works, not even an error message.
Hi Elizabeth,
It appears that on Mac (I am using Mac as well), control + click does a different right click compared to clicking the right side of the side bar or doing secondary click using two finger tap. The first open the browser right click menu, white the second opens the application right click menu.
Try using the two finger tap or clicking on the right side of the track pad, without control. You should see the drop down menu like this one

I was able to enable the right click on the mac magic mouse. Everything is fixed now.
I’m having the same problem. I’m using a Mac, and when I manage to bring up the right click it just gives me the option to go Back, Reload Page, Open Frame in New Tab or Window, Save Frame, Print Frame, Print Window…?
My empty lines didn’t just appear. I asked friends to test out my form, and then I deleted their info. Now I just want to remove the empty rows.