Since today Editor X is not loading. The Dashboard and Content Manager are loading fine, so at least I can edit the data in my database. However the editor itself keeps on loading for ever. I have tried ignotito tab, other browser, deleting cookies etc. but nothing works. Does or did any one else has or had this issue? What to do?
Hi Jeroen,
My name is Karina and I work for EditorX Product team. I’m so sorry to hear that. Are you still experiencing these issue? I didn’t to manage to find your site. Can you share a link or email? Thank you and sorry for the inconvenience
Hi Karina,
Thanks for your reply. I also contacted yesterday Wix Customar Care, who replied very promptly. Before that I was able to fix the issue. Deleting browser data did not work. I am using Editor X on Chrome on a Windows computer. I looked up the hidden ‘Appdata’ folder in the Users folder. In this folder under Local>Google>Chrome>Defualt>IndexedDB I found the folder https_manage.editorx.com_0.indexeddb.leveldb. After deleting this folder the editor reloaded again as before.