Has anyone else experienced this problem? Wix editor gets stuck loading, it’s been like this for 3 hours. I’ve tried different ways around. Any possible information/solution to this is appreciated
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Mostly it happens when the network is slow, try again with high speed internet connection
My internet is working fine, its been 10 hours with it still not working. Is there no real solution?
What browser? What computer?
Try deleting cache and cookies for that site. That might help.
Thank you for the response
Im using google chrome, I’ve tried deleting cookies and cache, i’ve tried incognito mode, using edge browser. I have a contributor on my website who tried accesing my website editor and it also didnt work. He then tried accesing other sites he’s working on where it worked for him. He recommended I file a support ticket
@info84220 Hmm, it really sounds strange. I use Chrome for all of my examples and never have any trouble. In fact, I usually use Safari, but it’s a bit flakey. Whenever I encounter difficulties in Safari, I then try Chrome and it always works.
I too recommend opening a ticket.
But meanwhile, please post your site’s URL and I’ll take a look.
@yisrael-wix I’m connected to a different internet still no luck.
How do i go about opening a ticket?
Link to my website is www.creationssublime.com
@info84220 Wow! I tried any number of different ways and no go.
You can contact the Wix support team . They’re really good. I once opened a ticket to see how the system worked. I had a really bizarre issue that they figured out - I wouldn’t have found it in a million years.
All the best
@yisrael-wix How long do they usually take to respond? This is beginning to get frustrating 
@info84220 They respond pretty quickly. I tried it myself to see how the system worked and I was pleasantly surprised by the quick reply and professionalism.
Hi, did you get an answer? How long did it take?
I’m having the same problem.
Hi Sublime,
Did you get an answer? How long did it take?
Understand that this forum is not a support site, and is not monitored for bugs or system issues. Please report bugs to Wix Customer Care to ensure timely handling of your problem. They track and monitor all incoming issues and will escalate bugs to product teams.
This is a very old post and is being closed.