Need help with Wix Restaurants

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1

Hi! This is my 1st restaurant set up and it’s ordering/pick is unique. I thought I had this figure out but as per the client it didn’t work.

Pop Up “Virtual Restaurant” > Ordering 24/7 until midnight before the “event” then turns off > Pick Up time is only that day and they can choose a time between 5-7. Ordering opens again at 8pm for the following friday which is the next event.

I set up future ordering for 1-7days and pick up time to 0 minutes before then at 8pm last night the system wouldn’t let it pick the set pick up date/time and was forcing the user to select the current day.

What did I do wrong?

2

Hi there, have you reached out to our customer care team regarding this? It could be related to setting, but it may also be a technical issue. It’s best to have an agent look at the site so it’s properly investigated.

3

I gave up on them weeks ago. I actually rebuilt this site from scratch cuz the template sits he used the ordering app crashed and he missed 2 launch dates. The emails I would get back were no cohesive, one told me I wasn’t even a contributor on the site! Needless to say now his 3rd launch and this happens. Takes weeks sometimes (if at all) to have things resolved