Question:
We need to cancel this premium subscription but the card on file is expired.
Product:
Premium Subscription
What are you trying to achieve:
Cancelation, without putting a new card on file.
What have you already tried:
We’ve tried nothing.
Additional information:
The idea is since it cannot be charged, will the premium site just expire and turn off?
This is something you need to sort out with Customer Support.
Hello!
We need to cancel a premium subscription, but the credit card on file is expired. We’re trying to achieve a clean cancellation without providing new payment details. Our main question is whether the subscription will simply expire and turn off automatically since it can’t CatTranslator be charged, or if we need to take further action.
Everything about canceling a Wix Premium of Studio plan can be found in this article - Canceling a Wix Premium or Studio Plan | Help Center | Wix.com - as @Dan_Suhr mentioned, if you need further assistance, I’d recommend reaching out to Customer Care, who’ll have more information and insight into your specifics 