non-wix CRM integration to a wix website

First of all let me say that I know nothing of coding so if my logic or expression of what needs to be done does not sound tech friendly then just forgive me.

Basically what we need done is to integrate a external CRM into our wix website.

From my understanding it needs to go from the data capture point on our wix website to API and from there to our CRM.

Application (site) to Application(api) to Application(CRM) as far as I can make out.

It’s not much info that has to be captured , probably 50 questions (50 questions on one page and 50 questions on another at most for KYC purposes.

After speaking to the wix call centre they say it can be done and would require a wix professional but after emailing back and forth with about 20 of the wix pro’s I have had a mixed bag of ‘cant be done’ and “maybe’s”. No real yes we can do it. Thus my reason for posting here as the wix supervisor recommended I search for advice for the wix code forum to look for answers.

Is there anyone here that can give me a confirmed yes it can be done and that we can keep our existing site with wix and not have to do a whole new site (not with wix) as we want the ability to change our site at free will and not be tied to someone to do it for us,

Your responses will be greatly appreciated

Nick

bump

ARCMARKETSOFFICE - are you still looking at this or have you moved on?

What is the CRM you are using and what functionality are you looking to deliver? Presumably you need to use the 3rd party CRM as a way to authenticate access (log on to the web site). Then make sure that your 50 (100?) questions are answered and successfully saved somewhere (wix database or in the 3rd party CRM).

Then you will need to relay the data you need through either the wix-fetch backend or possibly set up a relay (or a stand alone CRM page) through a wixHTMLComponent.

If you use an HTMLComponent it’s possible (CORS permitting) that you can develop a portable web page for your needs that can interact with the Wix Site via its onMessage() and postMessage().

Per your previous discussions with wix pros the devil is in the detail and so its hard to give a definite yes unless the scope and dependencies are understood more clearly.

Cheers