sheyla
August 27, 2020, 4:04pm
2
Hi Jerry,
It depends whether you’re transferring a domain purchased elsewhere to Wix or transferring a domain away from Wix.
Here are the instructions for transferring a domain TO Wix: https://support.wix.com/en/article/transferring-a-domain-purchased-elsewhere-to-wix
Here are the instructions for transferring a domain AWAY from Wix: https://support.wix.com/en/article/transferring-your-wix-domain-away-from-wix-2477749
I know how to transfer a domain if you need help! Reach out to me if you have any questions!
the transfer has been completed but i cant be able to reach the emails on the previous host server, what do i do
sheyla
August 31, 2020, 12:21pm
5
Hi Jerry,
If you need help reconnecting your mailboxes, you can contact our customer care team by opening a ticket or requesting a callback through your partner dashboard.