please has any one transfered a domain before can you work me through your experience?

Hi Jerry,

It depends whether you’re transferring a domain purchased elsewhere to Wix or transferring a domain away from Wix.

Here are the instructions for transferring a domain TO Wix: https://support.wix.com/en/article/transferring-a-domain-purchased-elsewhere-to-wix

Here are the instructions for transferring a domain AWAY from Wix: https://support.wix.com/en/article/transferring-your-wix-domain-away-from-wix-2477749

I know how to transfer a domain if you need help! Reach out to me if you have any questions!

the transfer has been completed but i cant be able to reach the emails on the previous host server, what do i do

Hi Jerry,

If you need help reconnecting your mailboxes, you can contact our customer care team by opening a ticket or requesting a callback through your partner dashboard.