Anyone experiencing this? We cannot add videos to any Pro Gallery on any Editor X site. We’ve tried existing galleries and adding new galleries on several sites.
When we press the Add Video button nothing happens. This includes selecting the Media area where we’ve already uploaded videos and using the Youtube and Vimeo dialog box. Nothing works.
This was working fine all week.
I was told by support that the Editor X team is out until after the first of the year.
I tried for you. Same problem in both gallery and pro gallery. Youtube and vimeo panel opens. I tried youtube is working. I’ve been looking for a way to handle this issue until it’s fixed by Wix, but I haven’t been able to find it. This may need to be submitted as a ticket.
Thank you Izel. We have a ticket into Wix and they are working on it. While waiting we deleted a Wix video from the gallery and were able to add back one from Vimeo but then nothing more. Afterwards, we couldn’t repeat that add. So it’s consistent yet intermittent. I’m sure the Wix team will straighten it out. It’s challenging during a time of holidays and other global issues.
If anyone discovers anything more please feel free to share. Thanks again Izel!