Hi there!
Lets see if I can explain my problem…
I did a few submission forms and each of them is vinculated to a database form for data collection. Everything is working properly, I can collect the data perfectly, but I can’t find the way of connecting the submit button to the “thank you” page.
I don´t think I´m doing nothing bad in the connection of the button, I think it has something to do with the fact that in those submissions people must upload pictures. The reason why I believe this is because I have another form where I don’t have any photo upload and the “thank you” page is working perfectly.
Any idea on how I can fix this? Its quite important because without this message people don´t know if they have submit properly or not…
Thank you very much in advance for your time
Cheers
Isabel
Isabel, do you uoload the picture the moment it is selected (on Win, from Explorer) or do you upload the picture when people click the Submit-button?
Hi Giri,
People upload the pictures as part of the form before clicking the submit-button. After clicking, the information that the have fill in disappears, but they stay in the same page and they should be move to the thank you page.
Thank you
Isabel
Maybe this videos help to understand better my problem…
When users have to upload a pictures, this happens.
https://vimeo.com/266820671
If they don’t have to upload a pictures the are no problems
https://vimeo.com/266820800
Hola Isabel, que tal estás?
Looked at your videos, but it is a bit unclear to me. I see (on first video) that when you click, the focus moves away from the button below and arrives at the upload button. I don´t know how you do that, I would have to have a look at your code and the settings behind the bottom (Submit) button. I don´t know if that button is attached to the dataset or detached with a .save() on the onClick.
Maybe it´s better to ask Wix for help, they have access to your code, I do not.
But … if you do not get any help, no te preocupes, then you just post the code here and I will try to help you.
Buen finde.
Hi Isabel,
Can you please share a link to your site and specify the name of the page so we can inspect?
Roi.