Question:
How do I fix product subscriptions that don’t do anything when I click the “Subscribe Now” button to purchase the subscription product?
Product:
Wix Studio Editor > Catalog > Products
I have two products in my store that are only available by subscription. I have set up 2 variants and 2 subscriptions for each one. The subscriptions/variants show up properly on the product page when I view the website. I can select the radio button for an option, but when I click “Subscribe Now”, nothing happens. The page doesn’t change, I don’t get an error message, or anything. The page just sits there -it doesn’t even appear to be loading/reloading.
I’ve created all of the email automations for the subscriptions. I’ve verified that the products are available and that there is inventory. I tried in different browsers. I verified that everything was published.
All of my non-subscription products work as they’re supposed to.
Any ideas? Thank you!!