Question:
Sudden Major issue on WIX site. Causing Site to not function correctly. losing thousands in sales daily.
Hi everyone,
I’m experiencing a persistent bug on my Wix website that I hope someone can help me with. Here’s the issue:
Every time I make a change to the site (e.g., adjusting cache settings, turning off custom code, pausing an app script etc ), the site starts malfunctioning. The only way I’ve found to temporarily fix this is by making another random change, which temporarily fixes the site. This is far from ideal and not a sustainable solution.
I’ve been in back-and-forth communication with Wix Support, but despite multiple attempts to resolve the problem, it continues to occur. I’m hoping someone here might have experienced a similar issue or has insights on how to permanently fix this.
Has anyone else encountered this problem? Any advice or suggestions would be greatly appreciated!
Thanks in advance for your help!
Product:
Wix Editor
What are you trying to achieve:
The bug that occurs causes the sites fonts and texts to decrease and burger menu to not function properly we only see issues on mobile version of the site. both on android and iphone there are bugs albeit different bugs.
What have you already tried:
Restoring previous version doesnt work, pausing all custom code and app scripts doesnt help , changing cache settings doesnt help. Anytime i do any of those changes the site bugs out and when i make any of those changes again once the site is buggy it fixes itself.