Request to Resend Transfer Approval Email

Question:
I initiated a domain transfer for mangoro.store from Wix to another registrar (Cafe24), but I haven’t received the domain transfer approval email after receiving the authorization code. Could you please check and resend the approval email?

Product:
Domains

What are you trying to achieve:
I’m trying to complete the domain transfer process from Wix to Cafe24. Cafe24 has already received the transfer request, but in order to proceed, I need to approve the transfer through an email sent by the current registrar (Wix). Without this approval, the transfer cannot be finalized.

What have you already tried:
I’ve received the Domain Transfer Authorization Code from Wix and submitted it to Cafe24.
I checked my email (including spam/junk folders) but did not receive any follow-up email asking for transfer approval.
Cafe24 is showing a message that if the approval email doesn’t arrive within 2 days, I should contact the current registrar.

Additional information:
The transfer was requested a few days ago, and Cafe24 says I must approve the transfer within 4 days. I would appreciate it if you could confirm the status of the approval email or resend it.

Unfortunately, this isn’t something that can be solved via the community, and I’d recommend reaching out to Customer Care here, who are best equipped to assist with this :slight_smile: