I've purchased a domain name to one account. I clecked transfer to another WIX account. Now the domain name has disappeared on both accounts. Please help

I’m having trouble with
I’ve purchased a domain name to one account. I clicked Transfer to another WIX account. Now the domain name has disappeared on both accounts. Please help

Working in
Wix Domain Name Purchase

Site link
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What I’m trying to do
Transfer the domain name to another WIX account

What I’ve tried so far
I’ve been trying to reach the WIX chat for about 30 minutes. With no answer.

Extra context
Anything else that might help - edge cases, screenshots, etc.

How long was it? Check the registrar detail on WHOIS