Hi everyone,
We are really struggling to get Wix to deliver a usable service for our Coffee Shop, as we attempt to change our focus towards more collection & delivery business.
The key things we are trying to achieve (and the challenges with them) are below. Can anyone help with any suggestions?
1: Delivery vs Pickup Options. We want to offer some items for delivery, and others for collection. When setting up Restaurant Online ordering, it’s then critical that a user chooses collection or delivery first, so they see the correct/filtered menu options available based on that “collection vs delivery” choice.
In Wix the option is at the bottom right, just beside the “Order Now” button. Is there any way to make this decision appear first and foremost on the page? (we were thinking that a Lightbox appearing when you open the page could help. e.g. have a lightbox saying “are you collecting or having delivery” and then when the user presses the relevant button, it selects the radio button for them. )
2: Hot Dinner Collection. We also want to enable Online orders for specific days (e.g. Friday and Saturday) allowing specific evening collection slots for customers to collect their hot takeaway meal. The online ordering “future orders” appears to let you choose a time, but it doesn’t manage/limit time slots, and it makes the user experience un-workable, as the Hot Food Takeaway menu items are invisible unless a user FIRST chooses a future order time that matches the days/times you offer hot food.
How would people recommend setting up the ability to order hot food 24 hours in advance, and having each customer choose a different 10 min collection slot for their order? (i thought that events might help, as it’s able to manage timeslot bookings, but there is no way to tie it to online orders)
Thank you for your help/suggestions.