Shop Navigation and Shop Tag issues

Hi I’m building a bakery website for someone. I have a product page up that I used from a template. It has navigation to go home or back to shop, but when I click on it in demo mode it throws an error. It seems like I can’t actually point that do a different page? The only options I have for that is to turn it off or on? Is this just something because it won’t work in demo mode or do I need to change something I don’t know about? I also have a shop tag on the page pointed at one collection, but when I added other collections they showed up as nice slider galleries and I want to do that with the shop page but I can’t seem to find how to do that? Any ideas? If I delete it, it tells me I need to delete the whole shop page. Thanks in advance!!! I work in software but I’m new to Wix!

Hi there, I recommend contacting our customer care team. They can have a closer look at this as it may require troubleshooting.

Is there any email to contact them?I haven’t been able to find that any where. Do I just need to chat? Thanks.

@mbrees1986 hi, you can try this link: wix.com/contact/en

I finally got through the bot and was able to submit a ticket. Thanks!

Let us Know the resolution - It may be great for the next person who has this issue. :slight_smile:

Well I went to grab some screenshots for my ticket, and my links just happened to be working…so I guess one part of my issue resolved itself? SHRUG I’m still following up on the other I got screenshots added and will update this if I get an answer!