When I set a site member, it should automatically send a “create password” email. We have a restricted member list, so only site admins can add people, however, sometimes our new site members are not receiving the “create password” emails. This seems to occur most often with Yahoo accounts, but I have several people with Gmail accounts that have encountered this problem.
I am working in Wix Studio. https://www.hitthemarkanimaltalent.com/
This wasn’t an issue until last year, when it started not sending links to people with Yahoo email addresses, but now it has expanded to others too, but it seems random. Like maybe 1 out of every 15 people doesn’t receive the email.
We’ve tried having people create new emails with different servers and that doesn’t seem to help. I’ve sent multiple tests to myself at various email addresses, and I always receive the correct “create password” email, so I have no idea what’s going on. All of the suggestions that the AI help chat made were already set correctly. Any ideas?