I followed this tutorial here and nothing has worked 
This is for a client and I have tried everything I can. I really don;t know what the issue is now. I deleted the database and relinked the elements and still nothing.
Hi Kimberly,
Welcome to the Wix Code forums.
Sorry to hear that you’re having problems. Nayeli’s stuff is really top-notch, but maybe you’re the type that prefers the written word. Read the article How to Send an Email on Form Submission for a step-by-step tutorial. I’m sure that together with Nayeli’s video you’ll be able to work it out.
Good luck,
Yisrael
I have also just tried this and something is blocking my emails from coming into my inbox.
I followed Nayeli’s video: - YouTube and ComputerMDofGilbert’s video too: How To Send An Email Notification After Form Submission in Wix - Wix Code Tutorial - YouTube. Both are the same therefore neither is working for me. I have scanned through the codes and rewatched the video multiple times.
Please help.
Hi,
can you provide more info?
Are you seeing the emails in spam box maybe?
Liran.
Hi,
I am having the same problems, I have watched the two above videos numerous times, put the codes in etc, gone through the database; the emails are being blocked.
Could you provide a solution?
Do I need to inform SendGrid about the email addresses I’m using?
Thanks
Hi Peter,
You don’t say what problems you are having. Do you have a SendGrid account? Are you getting any messages in the console?
Take a look at the SendGrid REST example for more help.
Yisrael
Hi Yisrael
My order form and database works perfectly through the Preview Stage. When the site was published, completing the order form and hitting the submit button, nothing happens, not even a success or failure message appears.
I am using SendGrid, and it appears I have something blocking my emails from coming into my inbox. My email notification is set up with two different email addresses.
The strange thing I have tried a couple of dozen times to see if the form would work, on one occasion a notification was sent to one email address, a hotmail address, but not the second address. Why on this occasion did one address work, but not the second, and why now no messages work at all?
I followed Nayeli’s video: https://www.youtube.com/watch?v=bPd7o7hUfGk and ComputerMDofGilbert’s video too: https://www.youtube.com/watch?v=0SVvNKNEmWk . I have scanned through the codes and rewatched the video multiple times. I have gone through all the Wix tutorials, without success.
Your advice is most appreciated.
Thanks
Peter
I
Did you try the examples?
Example: Send email with the SendGrid REST interface.
Example: Send email with the SendGrid NPM interface.
Are you getting any messages in the browser’s Javascript console?
You should check with the authors of the tutorials for advice.
Are the emails dependent on your database? Did you sync the sandbox database with the Live?
Hi Yisrael
Thank you for your suggestions.
I have synced the sandbox and live database. No further improvement.
Example: Send email with the SendGrid REST interface. - no emails received
Example: Send email with the SendGrid NPM interface. - emails sent and received, both directions from the two email addresses, using the API key.
No further success, is there something I am missing.
Thanks
Peter
Please post the editor URL of your site. Only authorized Wix personnel can get access to your site in the editor.
For those who are still having issues with this. After a few hours of it not working, I finally was able to get mine to work. I initially had my implementation of this set to only send the email to the recipient but it is very important to include the function to send the email to yourself (at least for the first time). What they didn’t fully explain in the articles or the videos was that 1) you need to complete the setup on sendgrid.com by clicking on the verify integration button (around the time you are sending your test email) and 2) if you are using gmail be prepared for the emails to be blocked or go into spam folder. Hope this helps
I used Gmail. I did step by step all the tutorial and it works the first day. Then sendgrid blocked my account and it don’t works any more. I verify the integration button.
Is there any other solution??