Hello all,
I have a Wix premium site with a domain. However that domain points to an externally hosted Wordpress site. There are no problems with this domain.
I have a second domain that was registered/managed with GoDaddy and recently transferred it to Wix so both domains could be managed together. The hope was this second domain would be able to be forwarded to the primary domain which is forwarded to the Wordpress host. I see no options to forward this domain to the other domain. I have connected the second domain to my Wix site along with the primary domain.
Things I have tried:
301 Redirect under SEO only allows me to redirect internal Wix site pages, not the domain itself. Not helpful since I don’t use the Wix site.
Updated the A name to point to the web host but it does not reach the site. I contacted the web host and they said they are unable to help without charging for another hosting account as I should be able to do a simple forward at the domain level.
I also see no way of contacting Wix support and the only support option is the AI Chatbot which I have tried multiple times but it only gives me directions to the help pages that I have tried many times.
I just need to be able to simply forward domain B to domain A. It would be nice to be able to manage both domains in the same place but if this is not possible (which baffles me?) I will have to transfer the domain yet again to a different registrar which is not ideal.
Any help is greatly appreciated. Thank you!
