HI code geniuses
I am not a coder but since wix code has been available, i have been using database and created dynamic page.
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I understand that on dynamic page, you need to like with which database you want. so I did.
every user input is linked up with dababase “catagory” i set up on the collection. seems fine.
however, I cannot get user to fill in and submit.
I have button made for submission, which is linked with ‘connect data’
and I liked up with appropriate database and selected option to connect link to “submit”
then when submission is successful there is a thank you page I connected.
However each time new user fill in the form on dynamic page, and try to submit, it won’t work.
the error message shows up saying “An error occurred. Try again later”
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I read in some thread that you need to include upload button if you have attach file. so I made a button to upload the image, I am not sure if this is true. but i made it but I can’t tell if it works or not.
Please could you help to solve this issue? it is vital that my users fill in the form so the data is stored in the correct database.
Many thanks in advance!
Jenny
jenny,
might have todo with the data set or collection permissions, please have a look here:
Shlomi
I am facing the same issue. I have set the permissions to Write-only for the dataset. After clicking on the Submit button, it shows an error saying: An error occurred. Try again later
What do I do?
References:
- Submission Form Page: https://www.getinternship.switchidea.com/recommendedinterns-submission-all
- Error Screenshot (after clicking on Submit Button): http://b3.ms/NgqnVva5EnBw
Please have a look at the permissions of the collection you are trying to add data to. does it match your use case?
Shlomi
In my case, I need only the password holders to be able to submit this form. However, to make the page accessible to readers, I changed the permissions from Password Holders to Everyone. Sadly, it is still showing the Error.
http://b3.ms/4pzMbVqB5M0G
there are 3 permissions you need to decide upon:
- who sees the page
- who is allowed to use the form - this is the permissions on the dataset
- permissions of the db the form submits the data to. i guess in your case password holder is not admin of the website right? the db collection can be accessed from many pages, not just the submit form
if i understand correct, you need to change the collection’s permissions on the create to site members
I have also updated the permissions for Collection as followed:
I have also updated the Collection Type to Form Submission with following set of permissions. However, the error still exists. Thanks for helping
There is something strange about this Error that shows after I click the Submit button. The position of this Error (pointed out in the below screenshot) is exactly fixed at that point. What do you think?
URL: https://www.getinternship.switchidea.com/recommendedinterns-submission-all
Screenshot (below):
ok, i’ll ask our team to take a further look
same problem with my site also. But however it was working quite fine when i created it weeks back. But when i tested now it shows error. I have tried all permutation and combination of permissions in data set and database too.
jennie001122,
Niranjan Yadav,
Shubham Gupta,
Can someone of you, please, share the link to the form which is not working?
Hi there,
It seems to me I had the same situation with my Database this week. I created it in March, and it worked properly when I tested it as a Sandbox collection. I don’t remember whether I synchronised data between Sandbox and Live Collections in March…
This week I published site and checked the data in Dashboard - there is my collection in Database Collections in Dashboard, but it doesn’t have any data of March or any data of this week that I filled in the form. I tested today again and new data appeared in Database Collections in Dashboard.
But my form doesn’t work properly. Dropdown menu doesn’t show all options that I included. I tested it in Safari and Chrome with the same result.
Here is the link to my form https://pysmenna.wixsite.com/mytakermaker/registraciya
Moreover, now I don’t see Site Structure sidebar - as a result I cannot reach Content Manager and Sandbox collection to check if the data of March is still there or check Permissions or sync data between Sandbox and Live collection.
I will appreciate your comments and recommendations.
Julia
Hi, Julia.
’ Developer Tools ’ should be enabled to see Site structure and to access Content Manager - Enabling Velo | Help Center | Wix.com.
What exactly doesn’t work in the form? What options you expect to be shown in which dropdown?
Hi Jaroslavas,
Thank you, I turned on Developer Tools in Code, but I can’t find Site Structure sidebar in the lower left corner where it was before. How can I find it now?
As for the form, there are 4 dropdowns and they don’t work. In Chrome all 4 dropdowns show just one option (but recently each of them have 4-5 options), and in Safari - at the beginning they show all options, but when you choose one option in any dropdown - others start to show just one option.
Site Structure should always be shown when Developer Tools are enabled. Can you, please, make a screenshot of WiX editor with enabled Developer Tools ?
Your form dropdowns are connected to to Registration collection. And they are connected in such way that it reads the options from Registration collection and writes the value in the same Registration collection. And you have only one instance in the collection, and this causes one option to be available. Can you describe the expected behavior of the form? Do you want the form data only to be stored in Registration collection? Do you need to store dropdowns options in separate collection or just as defined list inside the dropdown themselves?
Julia,
I can see that you have different issue. Can you, please, open new thread and we will solve your issue there. Thank You!
Jaroslavas
I have already found the solution of my 1st issue with Site Structure in another thread in the Forum )))
As for dropdowns - I open new thread in 10 min. I get what you mean, but still don’t know how to fix it.
Thank you!
Julia
Jaroslavas,
I fixed dropdowns too ))) Your explanations helped me to find my mistake )))
Thank you!
