Videos embedded in wix portfolio do not play on the smartphone version of the site.

Question:
Videos embedded in wix portfolio do not play on the smartphone version of the site.
I have designated a Youtube video as my wix portfolio.
It can be played on the PC version of the site, but not on the smartphone version, and a thumbnail is displayed when tapped.

Product:
Wix Editor

What are you trying to achieve:
We would like to be able to autoplay and tap to play videos on the smartphone version as well as the PC version of the site.

What have you already tried:
The wix portfolio was placed on the site and a YouTube video was specified from the video embedding.
The youtube video is set to limited public access.
The URL was copied from the address bar when the video was opened.

Hi there! Thanks so much for sharing your question,I totally get how frustrating it is when videos work on desktop but not on mobile.

From what I’ve seen with Wix Portfolio and YouTube embeds.
Thanks for sharing the details, videos playing differently on desktop and mobile can definitely be tricky.

From what I’ve seen with Wix Portfolio and embedded YouTube videos:

Mobile browsers often disable autoplay by default to save data and prevent unwanted sounds, so autoplay might not work there.

Sometimes the embedded player needs a different setup for mobile; the standard embed might just show a thumbnail without starting playback when tapped.

Also, privacy settings on YouTube, like “limited public,” can occasionally affect playback on mobile devices.

A few things you could try:

Use Wix’s native video player component instead of a portfolio embed if possible, which tends to handle mobile better.

Double-check the YouTube video’s privacy settings, setting it to “unlisted” often works better for embedding.
Consider adding a custom play button overlay that triggers the video play manually on mobile.
If you want, I can help walk you through some of these steps or suggest code snippets to improve mobile playback.

What have you noticed when testing on different mobile devices or browsers?