Websites are disappearing and still getting billed, wix says they never existed

Question:
Has anyone had an experience where several sites just vanish , the bill is still geting paid , but wix refuse to acknowledge ?

Product:
wix editor

What are you trying to achieve:
I need to find missing sites

What have you already tried:
wix help is going in circles

Additional information:
Suspiciously it was all the low cost sites migrated to wix when moonfruit was transferring, from years ago, but they all vanished without a trace, Im still paying for them though

Hey!

I’m guessing you already have tickets open for this with Customer Care? Are you able to share the ticket numbers?