Hi My wix website has disappeared and my email blocked. when trying to fill in info for a call back it wont let me go any further as it says my website is not recognised. Ive had it for 3/4 years with no problem. Ive tried raising tickets 3 times and never get any response from wix.
cant find a phone number anywhere , the support centre just send me round in circles and cant get anywhere as it states none of my details are recognised. Please Help, Thank you
Contact Wix Customer Care by phone.
Understand that this forum is not a support site, and is not monitored for bugs or system issues. Please report bugs to Wix Customer Care to ensure timely handling of your problem. They track and monitor all incoming issues and will escalate bugs to product teams.
I checked and the security team blocked your account due to suspicious activity. You will need to contact Wix Customer Care and check with the security team regarding your issue. The forum is not the place for this sort of issue.
Hi, Thanks for the quick response. I appreciate this is not the correct place but dont know where ese to go as the customer care dept does not respond. I cant find a phone number anywhere. Ive tried Customer care many times it says my details are not recognised so wont let me go any further. Ive tried raising tickets but get no reply. Thank you
I’ve sent this on to the security team for evaluation.
Thank you.
I heard back from them. They’ve asked you to please contact the security team at abuse@wix.com .