Question:
Automated reminder to book a service if client hasn’t already within a, say, six month timeframe.
Product:
Wix Editor
What are you trying to achieve:
I’m looking to automate a reminder to book another session at a set period of time after the last booking. Easy to do - however, if the client has already booked another session, I don’t want the automated email to send. I can’t quite see how to do that in the ‘rules’. Any advice?
What have you already tried:
Had a look through help resources, but can’t find a definitive answer. Wix help advisor suggests it isn’t possible and to request it - but wanted to see if any of you experts out there had a suggested work-around.
Additional information:
Example. Client attends a beauty treatment booking. That treatment is optimised with top-up treatments every six months. When six months have passed since last attended treatment, would like to automate a reminder email but only if they haven’t booked another of that particular treatment within the six months since the last one. Otherwise it will look as if we don’t know what treatments they have booked.