I have a contact form I made in “Forms and Submissions”.
In the email template for the submission I have a long-answer field which I call message.
When the user submits the form and the message field is blank then I get “message was blank!”. I want to replace that with “no additional information”.
How can I do that ?
Is the ‘message’ field mandatory? If not, consider making it mandatory with the prompt something like: ‘Please state no additional information to provide’, or something like that…Or, you could add a check box to the form that states ‘I have no additional information to provide’.
Just curious, what type of information are you trying to collect?
It seems to me that anyone completing a contact form would want to provide more information and that you would want to know more about why they are contacting you…
The message field is not mandatory.
I did put some default placeholder text in there which will probably be the message a visitor would type anyway.
e.g. “Hi, please send me more information about this product on this page.”
But this placeholder text is not submitted and the field gets sent as blank.
I just want to make it as easy as possible for the user to contact me, without them having to type much.
Oh, I see.
As far as I know, the placeholder text is only there as a prompt to be used in the way you outline above. It is not intended to be submitted back to you when you receive the completed form.
yep, thats true.
thats why I want to test if that field was blank, and catch that, and if its blank , substitute it with “no additional…” in place of “was blank!”