Wix Member Signup Form - Bad Password Validation

[orbjeff]

Greetings,

I tried several times to use the signup form to join this forum. I kept getting a “Validation Error” message during my signup experience:

The error message doesn’t give any indication of what the problem is. I finally figured out that it didn’t like my password because the passwords I use are longer than 15 characters; especially when the website in question doesn’t offer two factor authentication.

Next I went to my own Wix website and found the same issue!!! How do I either fix the ambiguous “Validation Error” or better, remove this ridiculous ( and less secure ) 15 character limit on passwords?

I’m just sad thinking about how many potential members I’ve lost because they had trouble joining my website.

At the very least, we need to tell customers what the “Validation Error” is…

Thanks - Jeff

[orbjeff]

I came up with a short term solution by creating a custom sign-up form and modifying the password “Title” field like this:

Hope this helps anyone else having this issue. It seems the custom sign up form does give a “pop up” message over the password field that says something about the character limit but it flashes so fast that the user doesn’t have time to read it…