WIX Payment / Membership / Paid Plans

Ask the community
, ,
1

So, I set up a monthly subscription plan for one of my programs using the PAID PLAN option. I just re-activated the WIX payment service and was wondering why I de-activated in the first place so I went into the “allowed” services when using WIX payment option and “membership, clubs, subscriptions” are not allowed using the WIX payment service BUT - when one sets up the PAID PLANS the option to offer subscriptions is a choice - AND with testing the customer experience, it does offer the WIX payment portal. Can you confirm that I cannot offer memberships. - (I know I PayPal is available but subscription plan is not offered as part of the payment flow process offered within the store). I’m stuck.

987×506 24.9 KB

2

Hi Sylvie.

You have a very specific question here. I recommend submitting a support request so that this is escalated to our Wix payments team.

3

Thanks Steven. (Ticket ID. 1995524703)