Wix Roadmap Issues


I wanted to share some thoughts about the new Roadmap system in the Wix Help Centre.

Last week, I took the time to go through all the active roadmap requests. For each one, I clicked on ‘Follow this Feature Request’. I noticed a couple of things:

  • When I go into a specific roadmap item, click ‘Follow this Feature Request’, and then go back to the list of items, the button still looks like I didn’t follow the item. But when I go back into the specific item, it shows that I did follow it.
  • Even though I followed all the Roadmap items last week, all of them now show that I’m not following them when I click into them.
  • I think it would be great if I could automatically follow all roadmap requests and their statuses. I’m a partner, and I want to know how things are progressing for all the products so I can better help my clients. Sometimes I might not want to follow a specific thing right then, but being able to see how everything is progressing would help me make decisions and keep my clients updated about what features are coming.

Also, I have a question about what happens when I follow a roadmap item or an article that’s collecting votes:

  • If I vote for a feature and it goes to the ‘Planned’ stage (or moves further along), will I know about it? If a planned item changes to ‘Working on it’, will I get an email?

I hope this feedback is useful, and I’d appreciate it if you could clear up these questions for me.

Here is a video of the issue in the new roadmap:

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@roberthamilton Hey Robert! We’re still looking into this. I’ll give you an update once I get one!

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Hey Robert,
My name is Ofri and I’m the Product Manager for the Product Roadmap site - Pleasure to meet you.
Regarding your feedback -

  1. We’re working on fixing the bug you mentioned, should be done by end of this day.
  2. During Q4 we will add extra features that will allow you to better keep track of features in the site.
  3. In case you vote/follow for a feature you’ll get mail updates for and status change.

Thank you for sharing! :sunglasses:

Hi @ofrit, the issues are not resolved for me yet.