Wix Stores API Stability Issues

In the last few weeks, my team and I have been experiencing stability issues when using the Wix Stores API on our site.

Some of the issues we’ve encountered:

  • API calls such as wixStores.cart.addProducts() and wixStores.cart.removeProduct() occasionally throw an internal FetchError which crashes the pages containing the function call.

  • What’s more, even when those functions do return successfully, they have been running really slowly; around 2 seconds per function call. This started happening 2 or 3 weeks ago but has persisted since.

  • Wix’s built-in cart page occasionally fails to load with no custom code running on it.

This instability has been a major issue for us as we have multiple ecommerce clients for whom the Wix Stores API is essential functionality. We have been attempting to get in contact with someone from the Wix Stores development team, but have been unable to thus far.

To the Wix devs on here: do you have any insight as to why these stability issues are occurring? If not, what can we do to get in contact with the Wix Stores team directly?

3 Likes

we have the same issue. Did you find any way to make the api call faster?

Same (for a very long time) but don’t expect any improvements. My suggestion is that you try to find work-arounds where you can.