3 very important problems to fix by now!

Ask the community
1

Problem 1: when I use the wix search bar, an annoying bug occurs. In addition to not being able to set a maximum input length (which makes the text slip and lengthen the page, in an annoying and unprofessional way), the search suggestions appear, compared to the search bar, at the bottom right. By doing so, when the bar is positioned to the extreme right of the screen, as in my site, the suggestions cause a lengthening of the page, very bad. Unfortunately I don’t have the video because I had to fix it by replacing the search bar with an image from the magnifying glass that links to the results page. I hope the problem has been understood anyway. I think there sould be the possibility to chose where the suggestions appear (right or left), and the possibility to set a maximum input lenght.

Problem 2: in the ‘my account’ section, some tabs like ‘community url’ cause the screen to enlarge in tablet and smartphone mode when opened, and it is quite boring and ugly to see, cause the page lenghten. I attach video.

Problem 3: when I want to add a link to a word in a text of a dynamic page, I can only add a urls and not a link that goes directly to a page of the site. This is perhaps the most boring of the three, I am attaching two photos: the first represents adding a link to a text on a static page, the second adding a link to a text on a dynamic page (and it’s horrible the fact that I have to add the url, you should be able to choose between the pages of the site as in the first photo, as for the static pages).

Sorry for the bad quality of the video.

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1 Like
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  1. As for issue n.1 we may need additional examples from you, like screencast to be able visually locate the problem: https://support.wix.com/en/article/adding-a-video-to-a-ticket

  2. Most likely there is some sort of overflow content exists, please make sure that all widgets are stretched. If you won’t be able to resolve this with such action, try to set overflow content to hide, to see, if this will be fixed: https://support.wix.com/en/article/editor-x-working-with-overflow-content#hiding-overflow-content
    Along with this, try using the site checker: to locate the issue:
    https://support.wix.com/en/article/editor-x-about-the-site-checker

  3. was replied here, this is part of Usability, but along with this nice quote:
    https://www.editorxcommunity.com/forum/main/comment/56c18b86-4991-4498-8b0f-dbe900c1807f?postId=634d1e6c48c2fd00124f9773

3

That is the video where i try to explain problem 1. As you can see, when reserch, suggestions appears too much on the right, page get bigger and need to be moved to see all the contest.

blob:https://www.editorxcommunity.com/f06f0669-2f1d-4cca-85ec-b15e716774f8

4

And i added all the things like maximum size etc, nothins seems to work.

5

That the video for the secon problem. As you can see, there is not a overflow section for account element, so i can’t set this.

blob:https://www.editorxcommunity.com/1aa3a8e8-fa7a-4adc-ad96-15005d92a3b5

6

And site checker says me the problem exist, but not how to solve this.

7

Another problem: when i open member menu, and then open menu of the site, member menu remains on screen. How to get it close when doing another operation?

blob:https://www.editorxcommunity.com/f3877813-2f5f-4023-96d4-095ff28a7224

8

video you shared did not load, but I will create ticket on your behalf, so our Customer Care team will take a closer look inside the Editor X

9

Are we working with My Site or My Site 1 Copy at this point?

10

My site has another name, in my sitest selector page.

11

I try to reupload videos.
That is account page problem.

12

And that is search bar problem

13

I uploaded the videos in a different way, see if now they play.

14

OK I can see the videos now, but they are cropped, zoomed in and along with this, I’m not able to locate the Site with such elements under the account associated with your Forum Account. Is the site under the account which is associated with Forum? As the is site with name sitest is not under account.
If the data to confidential for you to share on forum, I can understand this, so I can offer to contact Customer Care directly: https://support.wix.com/en/article/editor-x-contacting-customer-care-for-support