Good day everyone. We’re back with a brand new beta for you all, Multistep Automation .
With this feature, you'll have the ability to connect multiple actions per trigger as seen in the image below.
To access this feature, visit your partner dashboard or click here to be redirected there.
If you have any questions, comments or feedback, please leave them down below! @Harel and the team look forward to your responses.
#BetaUnlocked #MultistepAutomation
6 Likes
Things just keep getting better and i keep wanting more. Thanks Wix!
There’s plenty more to come! Hang tight.
Can I have access to it as it doesn’t show up for me (Steps)
harelh
August 25, 2020, 12:21pm
5
Sure, you can you send me the site URL? I’ll have a look
harelh
August 25, 2020, 12:38pm
8
@_matt-2 please retry I gave you access
This is extremely helpful and will add to the value of Ascend.
@harelh So I added the next step to one of my automation:
When a lead is created do:
1.1 Send eMail campaign
1.2 Move the card to “Contacted”
When the automation fired, the 1.1 failed to happen and 1.2 fired successfully.
In this scenario, all actions were set to fire instantly, so I changed 1.2 to fire after one hour to see if it will fix the issue.
*Updated
Applying one hour delay worked a trick.
Amazing feature!!! Thank you very much!!!
We’re happy to hear! Enjoy it.
harelh
August 26, 2020, 12:29pm
13
@_matt-2 Now you can use it
harelh
August 26, 2020, 12:32pm
15
Hi, thanks for sharing. Both cases should work, I’m trying to reproduce it in order to make sure there is not a bug there. DM you in order to make sure i understand the flow
In order to activate follow up action, it say to upgrade Ascend . I am confused. Do i need to purchase Ascend to use multistep automation?
harelh
August 27, 2020, 9:21am
17
Hi! You can create an automation with 2 steps if you’re Ascend basic and up to ten steps if you’re Ascend pro or Unlimited
Hello. I have set up this automation that is:
Step 1: A visitor go to my site and register to a form. Then, a automation email will be sent to this visitor to thank you.
Step 2: After 1 day. A automation email will sent to this visitor to share some thing.
Step 3: after 1 day, a automatiom will be sent to this visitor.
But, only the first email ib step 1 send. Email on step 2, step 3 not automated sent.
So, this automation failed.
Wix, you need to be fixed.
I use Wix Ascend Plan ( Unlimited Plan).
Good observation. Will indeed help the wix team.
harelh
August 30, 2020, 12:42pm
20
Thanks for your feedback! Please provide me site URL and I’ll check it out