Question:
I have two services that customers can book. A 1 hour golf simulator session and a 2 hour golf simulator session. I have it so each simulator is set up as a staff member for availability. The issue is, if someone books the 1 hour session, all the 2 hour sessions for some reason switch to 1 hour, even though they are each set to the appropriate duration. Does anyone know why this is?
Product:
I am using Wix Studio.
Is there any overlap in booking time? Is there any buffer time?
No, no overlap. And no buffer time. I deleted a 1 hour booking from the schedule, and now on the booking calendar for that day the times go back to every two hours. So it’s an issue with whenever there’s a 1 hour booking, it changes all the 2 hour bookings to 1 hour time slots, when the duration of it is 2 hours and that’s how it’s set to display (based off service duration).
Does each staff member has a unique profile and email address? Also, make sure that the staff members have their duration approved.
Furthermore, make sure both services are seperated with their own time duration and not the variation of same service.
By the way, you can also try using the wix online program. It has scheduling as well as live and pre planned lessons and Callander.
It is also much better for SEO and has more flexible options.
That won’t work because it can’t be custom time slots. It needs to be based off appointments so the times can be adjusted as someone books a 1 or 2 hour session.
Yes, both services have 1 and 2 hour durations, respectively.