Bug: 'Disappears' and 'Fades Out' header on mobile friendly sites

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1

Not sure if this is the right place to post this, but I couldn’t find a suitable repository on github.

There seems to be a bug with the ‘Disappears’ and ‘Fades Out’ header settings on mobile friendly sites. If you open the menu, close it, and then try to reopen it again, the menu and header will be transparent (the menu items can still be tapped, but are not shown). This only occurs if you have scrolled past the top of the page.

Steps to reproduce issue:

  1. Create a new site with any template (I chose Success Coach)
  2. Go to Mobile View in Editor.
  3. Select ‘Header’, then ‘Change Header Scroll’, and select ‘Disappears’.
  4. Publish Site.
  5. View the site on a mobile device, scroll the page down, then scroll it up so that the header shows, making sure you haven’t scrolled to the top of the page.
  6. Tap the menu button to open the menu, then close it.
  7. Tap the menu button again. Scrolling is now locked, the header is not shown and the menu is completely transparent.

The same issue occurs with the ‘Fades Out’ setting.

https://static.wixstatic.com/media/a27d24_f22d5d8d59fa4d9e9db7e93e4623f018~mv2.gif(image larger than 4 MB)

2

It would be very helpful if you submit a ticket on this matter to support so they can take a look at the Editor and troubleshoot/escalate it to the relevant department in order to fix this issue:
https://support.wix.com/en/article/contacting-wix-support

3

Thanks. Wasn’t aware of the process.